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General conditions

Jardin Online Shop delivers flowers and gifts in the territory of Burgas and the country!
If you have special preferences for bouquets or arrangements, or you want to place an express order, call us to discuss them and find the best solution.
For Burgas:
!!! Within the town of Burgas delivery is free of charge for orders over 20 leva. For orders below 20 leva we add an extra charge of 6.00 leva for courier service plus the price of the product to be delivered to the address and addressee given by you.
*The order and payment must be made at least 6 hours prior to the end of the period you have chosen. If the exact delivery time is not specified by you, the order and payment must be made at least 6 hours before 8.00 pm in case it is a same-day order. For orders placed after 5.00 pm delivery is made on the following day. Delivery is made after it has been paid for.
Flowers deliveries to the cities on the southern coast are carreid out from the premises in Burgas. Prices for deliveries to the south coast areas are:

Zone I – 20.00 lv. – Pomorie, Aheloi, Ravda, Nessebar, Sunny Beach,holiday village Duni, Kableshkovo, Aitos, Sredets,
Chernomorets, Sozopol, holiday village Duni, Kameno.

Zone II – 30.00 lv. – St. Vlas, holiday village Elenite, Primorsko

Zone III – 40.00 lv. – Lozenets, Tsarevo

Zone IV – 60.00 lv. – Varvara, Ahtopol, Sinemorets

For the country:
* A 10.00- lev courier fee is charged plus the price of every product to be delivered to the address and addressee in the territory of the country, given by you. The order and payment must be made at least 1 day prior to the date of delivery you have chosen.

*Flowers deliveries to the cities on the southern coast are carreid out from the premises in Burgas. Prices for deliveries to the south coast areas are:

Zone I – 20.00 lv. – Pomorie, Aheloi, Ravda, Nessebar, Sunny Beach,holiday village Duni, Kableshkovo, Aitos, Sredets, Kraimorie
Chernomorets, Sozopol, holiday village Duni

Zone II – 30.00 lv. – St. Vlas, holiday village Elenite, Primorsko

Zone III – 40.00 lv. – Lozenets, Tsarevo

Zone IV – 60.00 lv. – Varvara, Ahtopol, Sinemorets

You have to inquire on the telephone about deliveries on non-working days and statutory holidays.

IMPORTANT!!! The fee for delivery of flowers in locations where there are no flower shops is the same as for the Southern Coast. Delivery is made from the nearest major city.

The company works with current systems Fibank, ePay and PayPal. Payment by debit or credit card through Virtual POS Terminal system of Fibank not require prior registration. To pay by card through PayPal ePay and you need to have registration in ePay or PayPal

Important! Persons under 18 years old are not allowed to order alcohol!
HOW TO ORDER
To place an order you have to register in the site. This will make ordering and tracking the order until delivered easier.
For your order to be taken online you have to take the following steps:
In Profile you fill in the spaces:
•    Name and surname of the requester
•    Telephone number of the requester
•    E-mail address of the requester
•    Name and surname of the recipient
•    Address of the recipient
•    Telephone number of the recipient
•    Date and hour of delivery
After you have chosen a product you like, press SEE MORE under the photo.
You will see the photo enlarged and you select on the right-hand side:
•    Select QUANTITY
•    Select SIZE of the product: SMALL, MEDIUM, LARGE
•    Add a CARD and a TEXT to it.
•    Confirm with the button BUY
•    The SHOPPING CART will open
•    There you choose a destination in the drop-down menu: BURGAS or COUNTRY
•    Select PAYMENT METHOD in the drop-down menu:
-    On delivery
-    Bank transfer
-    ePay
-    PayPal
- Virtual POS Terminal
- For Burgas and the cities on the southern coast. You can pay at the store, and we will do the delivery.
The next step is one of the options:
•    Add new products  by selecting CONTINUE SHOPPING;
•    Refuse the product by selecting EMPTY THE SHOPPING CART
•    Complete the process of purchasing by pressing the button SEND ORDER

- If you have selected Opens the page where you can make a payment with a card.

- If you have selected a bank transfer, you will receive the bank transfer details by email: IBAN, bank name and amount you have to pay.

If you already have a registration and are placing a new order, fill in the recipient’s data in PROFILE.
PAYMENT by ePay
If you have decided on paying by ePay, the system will automatically redirect you to www.e-Pay.bg . To pay by card you have to have a registration in this site and a micro-account. After the payment has been made ePay automatically returns you to our site.
PAYMENT by PayPal
If you have selected PayPal as a payment method, the site redirects you to www.paypal.com
You have to have a registration in www.paypal.bg . After the payment has been made PayPal automatically redirects you to our site.
BANK TRANSFER PAYMENT
If you have chosen to pay by a bank transfer, the data you need are:
BOUTIQUE JARDIN ltd.
IBAN: BG68 TTBB 9400 1527 9373 42
SOSIETE GENERALE EXPRESSBANK
BIC: TTBBBG22

Attention! If you are abroad and choose to pay by BANK TRANSFER, besides the price of the bouquet and the delivery fee, you have to add BGN 20.00 for a bank transfer fee from abroad.
If you have made the bank transfer and your order is urgent, please send a copy of the payment order to e-mail: info@jardin.bg

CASH ON DELIVERY  (for Burgas and the cities on the southern coast)
You can pay cash for your order to the courier on receiving the product you have selected. You can see your order confirmed in MY ORDERS on the site.
If necessary, write to us in the page About us – Contacts.
Delivery is made only if the amount in question has been paid.
The prices of all products are in BGN.
REFUSAL OF ORDER

The customer has the right to refuse an order they have placed 10 hours before the delivery date requested, bearing in mind that the working hours are from 8.00 am to 5.00 pm. The refusal can be made by sending an e-mail or by telephone. Refusal of order is valid if only received by our Customer Service Department at e-mail: info@jardin.bg
SAFETY AND PRIVACY
The payment safety is guaranteed by the payment systems. No information about your credit cards is filled in with us (in our site). It is filled in the payment sites after being redirected to them from ours. These sites have a safe and convenient platform for making payments.
The information given by the users of thse sites is used by Jardin EOOD only for the sake of fulfilling the orders properly. The firm guarantees the privacy of your personal details!

RETURNING OF AMOUNTS PAID BY CREDIT OR DEBIT CARD

If a user has paid order by card transaction through the system of Fibank occurred and need to recover the amount paid, this process takes place – only by reversed card transactions on the same card account of the user.

If payment is made by card system  e-Pay or PayPal and there is a problem, then return the amount (if get there) will only be made on the card you paid.

In case of a wrong address given or a missing telephone number for contacting the recipient and when they cannot be reached, the company does not take delivery responsibility.

BOUTIQUE JARDIN ltd.
gr. Burgas